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SMS notifications

SMS notifications settings let you sent custom text messages to subscribers when their subscription is about to renew. Subscribers can then follow a link to their customer account login page to easily make any changes to their subscriptions.

The message will be sent 3 days before the planned renewal by default, unless the subscribers renews their subscription closer to the planned renewal.

SMS notifications are a PRO feature that is enabled on request. Once you enable it, you’ll be able to customize:

  • “From” field defines who should be displayed as the sender
  • Message is the actual text sent to subscriber.

The message also uses smart shorcodes that allow you to include or exclude days to renewal and the login link.

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Email notifications

Email notifications settings let you customize emails that your customers receive during the different stages of their subscription.

The emails are sent from notify@mail.juo.app, with a reply-to set to the email associated with your Shopify store.

  • Subscription billed is sent whenever the subscriber is charged
  • Subscription purchased is sent when the customer starts a new subscription
  • Subscription billing failed is sent if the payment method fails for any reason
  • Subscription renewal email is sent X days before the next renewal to give your subscribers a heads up
  • Subscription billing requires an action email is sent when the 3-D Secure protocol is activated and necessary to complete the payment.

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SMS notifications

SMS notifications settings let you sent custom text messages to subscribers when their subscription is about to renew. Subscribers can then follow a link to their customer account login page to easily make any changes to their subscriptions.

The message will be sent 3 days before the planned renewal by default, unless the subscribers renews their subscription closer to the planned renewal.

SMS notifications are a PRO feature that is enabled on request. Once you enable it, you’ll be able to customize:

  • “From” field defines who should be displayed as the sender
  • Message is the actual text sent to subscriber.

The message also uses smart shorcodes that allow you to include or exclude days to renewal and the login link.

​
Email notifications

Email notifications settings let you customize emails that your customers receive during the different stages of their subscription.

The emails are sent from notify@mail.juo.app, with a reply-to set to the email associated with your Shopify store.

  • Subscription billed is sent whenever the subscriber is charged
  • Subscription purchased is sent when the customer starts a new subscription
  • Subscription billing failed is sent if the payment method fails for any reason
  • Subscription renewal email is sent X days before the next renewal to give your subscribers a heads up
  • Subscription billing requires an action email is sent when the 3-D Secure protocol is activated and necessary to complete the payment.